Hwassist network configuration errors with Fail to bind UDP socket error
Applies to
- AFF A300
- FAS 8200
- ONTAP 9
- Management network
- hwassist
Issue
- Command
storage failover hwassist show
outputs "Monitor Status: inactive
" with error on both nodes caused by wrong IP address:
cluster::> storage failover hwassist show
Node
-----------------
node-01
Partner: node-02
Hwassist Enabled: true
Hwassist IP: 10.x.x.x <<<<<< Incorrect Management IP
Hwassist Port: 4444
Monitor Status: inactive
Inactive Reason: Fail to bind UDP socket.
Corrective Action: Run 'storage failover modify -hwassist-partner-ip <node-01's node management IP> -node hfe05-02' and/or run 'storage failover modify -hwassist-partner-port <node-01's UDP port> -node hfe05-02'
Keep-Alive Status: -
node-02
Partner: node-01
Hwassist Enabled: true
Hwassist IP: 10.x.x.x <<<<<< Incorrect Management IP
Hwassist Port: 4444
Monitor Status: inactive
Inactive Reason: Fail to bind UDP socket.
Corrective Action: Run 'storage failover modify -hwassist-partner-ip <node-02's node management IP> -node hfe05-01' and/or run 'storage failover modify -hwassist-partner-port <node-02's UDP port> -node hfe05-01'
Keep-Alive Status: -
2 entries were displayed.
- After troubleshooting as per error and KB SP HW Assist - Fail to bind UDP Socket in ONTAP 9, new error is displayed:
cluster::> hwassist test -node *
(storage failover hwassist test)
Info: No response from partner(node-02).Timed out.
Info: No response from partner(node-01).Timed out.
2 entries were acted on.
cluster::> hwassist show
(storage failover hwassist show)
Node
-----------------
node-01
Partner: node-02
Hwassist Enabled: true
Hwassist IP: 10.y.y.y <<<<<<<< Corrected Management IP
Hwassist Port: 4444
Monitor Status: active
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
node-02
Partner: node-01
Hwassist Enabled: true
Hwassist IP: 10.y.y.y <<<<<<<< Corrected Management IP
Hwassist Port: 4444
Monitor Status: active
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
2 entries were displayed.
- Default hwassist port is configured
- Management interfaces are reachable for both nodes