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Hwassist network configuration errors with Fail to bind UDP socket error

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF A300
  • FAS 8200
  • ONTAP 9
  • Management network
  • hwassist

Issue

  • Command storage failover hwassist show outputs "Monitor Status: inactive" with error on both nodes caused by wrong IP address:

cluster::> storage  failover hwassist show
Node
-----------------
node-01
                             Partner: node-02
                    Hwassist Enabled: true
                         Hwassist IP: 10.x.x.x <<<<<< Incorrect Management IP
                       Hwassist Port: 4444
                      Monitor Status: inactive
                     Inactive Reason: Fail to bind UDP socket.
                   Corrective Action: Run 'storage failover modify -hwassist-partner-ip <node-01's node management IP> -node hfe05-02' and/or run 'storage failover modify -hwassist-partner-port <node-01's UDP port> -node hfe05-02'
                   Keep-Alive Status: -
node-02
                             Partner: node-01
                    Hwassist Enabled: true
                         Hwassist IP: 10.x.x.x <<<<<< Incorrect Management IP
                       Hwassist Port: 4444
                      Monitor Status: inactive
                     Inactive Reason: Fail to bind UDP socket.
                   Corrective Action: Run 'storage failover modify -hwassist-partner-ip <node-02's node management IP> -node hfe05-01' and/or run 'storage failover modify -hwassist-partner-port <node-02's UDP port> -node hfe05-01'
                   Keep-Alive Status: -
2 entries were displayed.

cluster::> hwassist test -node *
  (storage failover hwassist test)

Info: No response from partner(node-02).Timed out.

Info: No response from partner(node-01).Timed out.
2 entries were acted on.

cluster::> hwassist show
  (storage failover hwassist show)
Node
-----------------
node-01
                             Partner: node-02
                    Hwassist Enabled: true
                         Hwassist IP: 10.y.y.y <<<<<<<< Corrected Management IP
                       Hwassist Port: 4444
                      Monitor Status: active
                     Inactive Reason: -
                   Corrective Action: -
                   Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
node-02
                             Partner: node-01
                    Hwassist Enabled: true
                         Hwassist IP: 10.y.y.y <<<<<<<< Corrected Management IP
                       Hwassist Port: 4444
                      Monitor Status: active
                     Inactive Reason: -
                   Corrective Action: -
                   Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
2 entries were displayed.

 

  • Default hwassist port is configured
  • Management interfaces are reachable for both nodes

 

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