Skip to main content
NetApp Knowledge Base

Hourly fan failure alerts in Active IQ, but not in system manager

  1. Last updated
  2. Save as PDF
Views:
415
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF Models
  • FAS Models

Issue

  • One node send "monitor.fan.failed" alert messages every hour. Example:

Tue Mar 30 19:00:00 0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 20:00:00 0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 21:00:00 0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 22:00:00 0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 23:00:00 0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
CHOTSD:HA Group Notification from AFFA400-01 (CHASSIS OVER TEMPERATURE SHUTDOWN) EMERGENCY

  • System alert:

System Alerts
   PSU1 FRU has multiple faults. The nodes in this chassis are node_name_2, node_name_1.
   PSU2 FRU has multiple faults. The nodes in this chassis are node_name_2, node_name_1.

This message occurs when one or more main unit fans have failed. The system remains operational. If the condition persists too long, an automatic shutdown for overtemperature might occur.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.