HOST PORT FAIL disabled by IOM due to excessive phy reset problems
Applies to
- Ontap 9
- DS460 disk shelf
Issue
- Host Port fail is being called out in autosupports
- Messages for phy reset problems and port disables can be seen in event log
Mon Jan 1 10:39:52 -0500 [NODE-02: dsa_worker5: ds.sas.phyRstProb:debug]: [DCM4-2] on channels 0a shelf ID 11 IOM B bay - reports PHY reset problems.
Mon Jan 1 10:39:52 -0500 [NODE-02: dsa_worker5: ds.sas.hostphy.disableErr:alert]: Port [DCM4-2] on channels 0a shelf ID 11 IOM B disabled due to excessive phy reset problems.
Mon Jan 1 10:39:52 -0500 [NODE-02: dsa_worker5: callhome.hostport.disable:alert]: Call home for HOST_PORT_FAIL - Disabled by IOM - Storage fault is present with non critical bypassed drawers
Drawers Control Module:Element Status
Status Bytes Status Descriptions
1 [IOM12 A] : OK 01,00,01,00 REPORT
2 [IOM12 A] : OK 01,00,01,00 REPORT
3 [IOM12 A] : OK 01,00,01,00 REPORT
4 [IOM12 A] : OK 03,00,01,00 REPORT
5 [IOM12 A] : OK 01,00,01,00 REPORT
6 [IOM12 B] : OK 01,00,01,00 REPORT
7 [IOM12 B] : OK 01,00,01,00 REPORT
8 [IOM12 B] : OK 01,00,01,00 REPORT
9 [IOM12 B] : NONCRITICAL 03,00,11,00 REPORT, PATH FAIL
10 [IOM12 B] : OK 01,00,01,00 REPORT