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HA interconnect down on newly added AFF A250 to existing cluster

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hw
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Applies to

  • Added AFF A250, AFF C250, ASA A250, ASA C250 or FAS500f to an existing cluster

Issue

  • AFF A250, AFF C250, ASA A250, ASA C250 or FAS500f successfuly added to an existing cluster
  • HA Interconnect Down events

EMS Logs:

[cluster1: statd: cf.takeover.disabled:alert]: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
[cluster1: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 18328 minutes: all links are down
[cluster1: statd: ems.engine.suppressed:debug]: Event 'callhome.hainterconnect.down' suppressed 12 times in last 43200 seconds.
[cluster1: statd: callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to all links are down.

 

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