Faulty NSM100 Shelf module with voltage problem
Applies to
- ONTAP 9
- AFF/FAS systems
- NSM100 and NS224 shelfs
Issue
- The NSM shelf has a voltage problem
Voltage thresholds by element:
[1] High critical: Unavailable; High warning: Unavailable
Low critical: Unavailable; Low warning: Unavailable
[2] High critical: 52 (26.0%); High warning: 40 (20.0%)
Low critical: 118 (59.0%); Low warning: 115 (57.5%)
[3] High critical: Unavailable; High warning: Unavailable
Low critical: Unavailable; Low warning: Unavailable
[4] High critical: 52 (26.0%); High warning: 40 (20.0%)
Low critical: 118 (59.0%); Low warning: 115 (57.5%)
- Reseating the cables also results in the same error.
- The shelf has been power cycled off and powered back on and the issue persists.
- The NSM shelf physically has an amber LED on the back.
Modules: Module is
Monitor Is Reporting FW Update Latest Swap Operational Module
ID Part No. ES Serial No. is Active Master Element Progress FW Rev. FW Rev. Count Status Location
--- ------------ --------------- --------- ------ --------- ------------- ------- ------- ----- ----------- --------------
A 111-04256+B4 04194903XXX7 true true true not-available 0231 - 0 normal rear of the shelf at the top, on module A
B 111-04256+B3 04193700XXX8 true false false not-available 0231 - 0 normal rear of the shelf at the bottom, on module B