Skip to main content
NetApp Knowledge Base

Fault LED on with PCM status shows as SP SHELF FAULT RQSTD

Views:
92
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • FAS2720
  • ONTAP 9.9.1P15

Issue

  • Controller fault LED on
  • storage show fault -v outputs
Node: node-01
 
Enclosure Status: normal
Channel: 0a
Shelf: 0
Shelf Type: DS212-12
Product Serial Number: SHFNC21xxxxxxxx
Module Type: IOM12E
 
Enclosure:
Element Status         Status Bytes  Status Descriptions
1: OK                01,00,02,00   FAIL
 
Vendor Unique Element 88-IOM12E: (PCM)
Element Status         Status Bytes  Status Descriptions
1: OK                01,01,00,00
2: OK                01,01,80,00   SP SHELF FAULT RQSTD
 
Node: node-02
 
Enclosure Status: normal
Channel: 0a
Shelf: 0
Shelf Type: DS212-12
Product Serial Number: SHFNC21xxxxxxxx
Module Type: IOM12E
 
Enclosure:
Element Status         Status Bytes  Status Descriptions
1: OK                01,00,02,00   FAIL
 
Vendor Unique Element 88-IOM12E: (PCM)
Element Status         Status Bytes  Status Descriptions
1: OK                01,01,00,00
2: OK                01,01,80,00   SP SHELF FAULT RQSTD
  • There are no errors related to the shelf in the EMS log

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.