Fault LED on and PCM status shows as 'SP SHELF FAULT RQSTD'
Applies to
- FAS26X0
- FAS2750
Issue
- The fault LED of the controller is on.
storage show fault -v
displays the following:
Enclosure Status: critical
Channel: 0a
Shelf: 0
Shelf Type: DS212-12
Product Serial Number: SHJSG1751000163
Module Type: IOM12E
Disk Elements:
Element Status Status Bytes Status Descriptions
0 [Bay 0]: OK 01,00,00,00
1 [Bay 1]: OK 01,01,00,20 FAULT REQSTD
2 [Bay 2]: OK 01,02,00,00
3 [Bay 3]: OK 01,03,00,20 FAULT REQSTD
4 [Bay 4]: OK 01,04,00,00
5 [Bay 5]: OK 01,05,00,20 FAULT REQSTD
6 [Bay 6]: OK 01,06,00,00
7 [Bay 7]: OK 01,07,00,20 FAULT REQSTD
8 [Bay 8]: OK 01,08,00,00
9 [Bay 9]: OK 01,09,00,20 FAULT REQSTD
10 [Bay 10]: OK 01,0A,00,00
11 [Bay 11]: OK 01,0B,00,20 FAULT REQSTD
0 [Bay 0]: FF,00,00,00
0 [Bay 0]: FF,00,00,00
Vendor Unique Element 85-IOM12E: (ACP)
Element Status Status Bytes Status Descriptions
1 [IOM12E A] : CRITICAL 02,18,00,00 NO ACPP, INBACP
2 [IOM12E B] : OK 01,18,00,00 NO ACPP, INBACP
Vendor Unique Element 88-IOM12E: (PCM)
Element Status Status Bytes Status Descriptions
1: OK 01,01,80,00 SP SHELF FAULT RQSTD
2: OK 01,01,80,00 SP SHELF FAULT RQSTD
- EMS reports multiple sensor errors
3/17/2022 09:55:32 node01 ALERT hm.alert.raised: Alert Id = SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller
3/17/2022 09:00:00 node01 ALERT monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
3/17/2022 09:00:00 node02 ALERT monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
3/17/2022 08:11:57 node02 ALERT hm.alert.raised: Alert Id = SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller
3/17/2022 08:05:32 node01 ALERT hm.alert.raised: Alert Id = SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller
3/17/2022 08:00:00 node01 ALERT monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
3/17/2022 08:00:00 node02 ALERT monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
3/17/2022 07:00:00 node01 ALERT monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
3/17/2022 07:00:00 node02 ALERT monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.