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Failed to get FRU data error during controller startup aborts ONTAP from booting

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF A400
  • FAS8300
  • FAS8700

Issue

  • During boot errors similar to the following are seen and the controller returns to the LOADER prompt.

Found platform error in Ontap region.
region 2 header
    Sig(0x544f414e)
    Size(16364)
    Ver(2)
    Tail(0)
    DataLen(64)
    DataCRC(0xf88f)
    HdrCRC(0xb494)
Rec(1) @ 0x14, flag(0x0) len(52) tstamp(0x635f6185)
    log(7) msg(Boot device error:  USB alloc failed at init time)


Starting AUTOBOOT press Ctrl-C to abort...

ERROR: Failed to get FRU data. Abort booting Ontap.
ERROR: Error booting OS on: 'boot0' file: fat://boot0/X86_64/freebsd/image1/kernel (boot0,fat)
Autoboot of PRIMARY image failed. Error (-1)

LOADER-A>

Or

  • Node panic and boot in the loop.

Ready to boot.

Boot Loader version 6.4.12
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2021 NetApp, Inc. All Rights Reserved.

ACPI RSDP Found at 0x6cb12000
Found platform error in Ontap region.
region 2 header
    Sig(0x544f414e)
    Size(16364)
    Ver(2)
    Tail(0)
    DataLen(64)
    DataCRC(0xf032)
    HdrCRC(0x5dcd)
Rec(1) @ 0x14, flag(0x0) len(52) tstamp(0x64f20187)
    log(7) msg(Boot device error:  USB alloc failed at init time)


Starting AUTOBOOT press Ctrl-C to abort...
Loading X86_64/freebsd/image2/kernel:0x200000/1149120 0x319000/10821832 0xf6b0c8/3953672 0x13304d0/4388088 0x200240/1016 Entry at 0xffffffff80319000
Loading X86_64/freebsd/image2/platform.ko:0x1760000/4068960 0x1b41660/628600
Starting program at 0xffffffff80319000
---<<BOOT>>---
NetApp Data ONTAP 9.9.1P9
IPMI device unit 0 rev. 1, firmware rev. 13.05, version 2.0, device support mask 0xbf
PANIC  : BT_INTRMASK: intr enable is set.

version: 9.9.1P9: Tue Apr 19 20:44:55 EDT 2022
conf   : x86_64.optimize
cpuid = 0
KDB: stack backtrace:
vpanic() at vpanic+0x3c0/frame 0xffffffff81be3220
panic() at panic+0x42/frame 0xffffffff81be3280
ipmi_bt_attach() at ipmi_bt_attach+0x2b8/frame 0xffffffff81be32d0
ipmi_attach() at ipmi_attach+0x166/frame 0xffffffff81be3330
config_intrhook_establish() at config_intrhook_establish+0x28f/frame 0xffffffff81be3360
config_intrhook_disestablish() at config_intrhook_disestablish+0x15f/frame 0xffffffff81be3390
mi_startup() at mi_startup+0xf5/frame 0xffffffff81be33f0
btext() at btext+0x3b/frame 0xffffffff813347f0
Uptime: 1s
Dumper is not yet registered. A coredump will not be available at this time.

The operating system has halted.
Please press any key to reboot.
......

Ready to boot.

 

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