EMS reports "Partner SP firmware does not support the hw_assist feature" error

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Category:: ontap-9

Specialty:: hw

Last Updated:

Applies to

AFF A700
AFF A250
FAS 8200
ONTAP 9
Service Processor (SP)

Issue

EMS reports the following errors.

Example:

Thu Nov 09 20:24:17 [node09: cf_hwassist: cf.hwassist.IpNotConfigured:error]: cf hw_assist: Partner(node10)'s SP is not configured with the right IP address family. Use the "storage failover hwassist show" command for details.

Fri Nov 10 04:36:17 [node09: cf_hwassist: cf.hwassist.FwUpgrade:error]: HA hw_assist: Partner(node10) SP firmware does not support the hw_assist feature.

Fri Nov 10 12:48:17 [node09: cf_hwassist: cf.hwassist.FwUpgrade:error]: HA hw_assist: Partner(node10) SP firmware does not support the hw_assist feature.

Storage failover show output:

::*> storage failover show -fields hwassist-status

node   hwassist-status

------ ---------------

node01 active

node02 active

node03 active

node04 active

node05 active

node06 active

node07 active

node08 active

node09 inactive:SP on node10 is not capable of sending alerts over IPv4 address.

node10 active