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EMS reports "Download failed on IOM6E.0172.SFW on disk shelf controller module B on disk shelf ?.0"

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ontap-9
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hw
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Applies to

  • ONTAP 9
  • Non High-availability (Non-HA)

Issue

  • It is Non-HA configuration, only sing node.
  • EMS reports "Download failed on IOM6E.0172.SFW on disk shelf controller module B on disk shelf ?.0".

Example:

12/14/2020 13:23:38 node1-01       ERROR         sfu.downloadSummaryErrors: Shelf firmware updated on 0 shelves, failed to update on 1 shelf.
12/14/2020 13:23:38 node1-01       ERROR         sfu.downloadError: [storage download shelf]: Error downloading firmware file IOM6E.0172.SFW on ?.shelf0.General firmware update error.
12/14/2020 13:23:38 node1-01       ERROR         sfu.SASDownloadFailed: [storage download shelf]: Download failed on IOM6E.0172.SFW on disk shelf controller module B on disk shelf ?.0.
12/14/2020 13:23:38 node1-01       ERROR         scsi.cmd.checkCondition: Enclosure services device 0a.00.99: Check Condition: CDB 0x1d: Sense Data SCSI:illegal request -  (0x5 - 0x35 0x4 0x0)(19).
12/14/2020 13:23:38 node1-01       ERROR         sfu.firmwareDownrev: Disk shelf firmware needs to be updated on 1 disk shelf.

 

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