Skip to main content
NetApp Knowledge Base

Drives and Drawers missing on DS460C Shelf due to chassis failure

Views:
137
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

DS460C storage shelf

Issue

  • Drives are missing from shelf DS460C from both nodes
  • Aggregate(s) are offline on both the nodes. Example:

[node01: config_thread: raid.assim.plex.missingChild:debug]: Aggregate n1_aggr_data, plexobj_verify: Plex 0 only has 3 working RAID groups (4 total) and is being taken offline

  • The issue remains after a shelf power cycle
  • The issue remains after OM12B modules , power supplies and disks failed re-seat

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.