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Drive reported as failed on one node but not the partner

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF-A250

Issue

  • A drive was reporting as failed on 1 node and partner node was reporting drive as healthy.
SYSCONFIG -A:
 
NetApp Release 9.12.1P8: Tue Oct 24 09:43:16 EDT 2023
System ID: 11111111 (node-01); partner ID: 22222222 (node-02)
System Serial Number: 1111111111111 (node-01)
 
7 : NETAPP   X4013S172B7T6NTE NA56 7325.4GB 4160B/sect (1111111111111) (Failed)

not responding 0n.7P2 0n    0   7   NV:B   0 SSD-NVM   N/A 3650699/934579072 3650707/934581120
 
 
NetApp Release 9.12.1P8: Tue Oct 24 09:43:16 EDT 2023
System ID: 22222222 (node-02); partner ID: 11111111 (node-01)
System Serial Number: 22222222222 (node-02)
 
7 : NETAPP   X4013S172B7T6NTE NA56 7325.4GB 4160B/sect (1111111111111)
 
spare    0n.7P1 0n    0   7   NV:A   0 SSD-NVM   N/A 3650699/934579072 3650707/934581120
spare    0n.7P3 0n    0   7   NV:A   0 SSD-NVM   N/A 23956/6132864     23964/6134912
 
  • The drive was replaced but the issue persists.
  • The partner node was showing the new drive with the new drive serial number but the impacted node was reporting same old drive details.
 
SYSCONFIG -A:
 
NetApp Release 9.12.1P8: Tue Oct 24 09:43:16 EDT 2023
System ID: 11111111 (node-01); partner ID: 22222222 (node-02)
System Serial Number: 1111111111111 (node-01)
 
7 : NETAPP   X4013S172B7T6NTE NA56 7325.4GB 4160B/sect (1111111111111) (Failed)
 
NetApp Release 9.12.1P8: Tue Oct 24 09:43:16 EDT 2023
System ID: 22222222 (node-02); partner ID: 11111111 (node-01)
System Serial Number: 22222222222 (node-02)
 
7    : NETAPP   X4013S173A7T6NTE NA50 7325.4GB 4160B/sect (222222222222)
spare    0n.7 0n    0   7   NV:A   0 SSD-NVM   N/A 7325400/1875302464 7325650/1875366486 (fast zeroed)

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