Skip to main content
NetApp Knowledge Base

Disks using DS4486 shelf fail on ONTAP 9.8

Views:
454
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • DS4486 Disk Shelf
  • ONTAP 9.8

Issue

  • Disks in the DS4486 shelf fail upon upgrade to 9.8 and may also be seen to fail without cause following a takeover and giveback on the affected version:
Fri Jul 30 12:25:12 +0000 [node03: api_dpool_25: scsi.debug:debug]: shm_setup_for_failure disk 11d.07.15L1 (S/N 7PH8MKMG) error 40000000h
Fri Jul 30 12:25:12 +0000 [node03: api_dpool_26: scsi.debug:debug]: shm_setup_for_failure disk 11d.07.5L1 (S/N 7PH8LSNG) error 40000000h
Fri Jul 30 12:25:12 +0000 [node03: api_dpool_27: scsi.debug:debug]: shm_setup_for_failure disk 11d.08.22L1 (S/N 7PGSVKZG) error 40000000h
Fri Jul 30 12:46:08 +0000 [node03: api_dpool_10: scsi.debug:debug]: shm_setup_for_failure disk 11d.07.15L1(S/N 7PGRY6XG) error 40000000h
Fri Jul 30 12:46:08 +0000 [node03: api_dpool_11: scsi.debug:debug]: shm_setup_for_failure disk 11d.07.5L1 (S/N 7PGP6BTG) error 40000000h
Fri Jul 30 12:46:08 +0000 [node03: api_dpool_12: scsi.debug:debug]: shm_setup_for_failure disk 11d.08.22L1 (S/N 7PH8MLNG) error 40000000h

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.