Skip to main content
NetApp Knowledge Base

Disk redundancy failed for multiple disks due to faulty IOM

Views:
58
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • FAS2720
  • DS212C

Issue

  • Disk redundancy failed alert reported by ONTAP.

Wed Jan 01 14:30:58 +0000 [llgstnfas01-01: dsa_disc: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED

  • Multiple disks reporting bypassed alert by one IOM module.

Disk Elements:
Element Status Status Bytes Status Descriptions

4 [Bay 4]: NONCRITICAL 03,04,10,04 ENCLOSURE BYPASSED B, BYPASSED B
5 [Bay 5]: NONCRITICAL 03,05,10,04 ENCLOSURE BYPASSED B, BYPASSED B
9 [Bay 9]: NONCRITICAL 03,09,10,04 ENCLOSURE BYPASSED B, BYPASSED B

  • Disks reporting "DIS/INVWD" alert in STORAGE-SHELF.

STORAGE-SHELF:
Shelf name: 0a.shelf90
Shelf id: 90
Channel: 0a
Module: B
Shelf UID: 50:0a:09:80:08:39:d0:07
Shelf S/N: SHJHU1928000028
Term switch: N/A
Shelf state: ONLINE
Module state: OK

[ 0 ] OK 7 12.0 0 0 0 0 0 3
[ 1 ] OK 7 12.0 0 0 0 0 0 3
[ 2 ] OK 7 12.0 0 0 0 0 0 3
[ 3 ] OK 7 12.0 0 0 0 0 0 3
[ 4 ] DIS/INVWD 7 NA 1955018 1952953 0 0 0 4 
[ 5 ] DIS/INVWD 7 NA 1883289 1426829 0 1 0 6
 
[ 6 ] OK 7 12.0 2652 2650 0 0 0 5
[ 7 ] OK 7 12.0 0 0 0 0 0 3
[ 8 ] OK 7 12.0 0 0 0 0 0 3
[ 9 ] DIS/INVWD 7 NA 587235 587234 0 0 0 4 
[ 10 ] OK 7 12.0 0 0 0 0 0 3
[ 11 ] OK 7 12.0 0 0 0 0 0

  • Node enter into MIXED-PATH HA.

SYSCONFIG-A:
NetApp Release 9.10.1P14: Mon Aug 7 07:47:31 EDT 2023
System ID: 0538047837 (llgstnfas01-01); partner ID: 0538046730 (llgstnfas01-02)
System Serial Number: 651931000066 (llgstnfas01-01)
System Rev: D0
System Storage Configuration: Mixed-Path HA

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.