The firmware of some disks does not automatically update to the bundled firmware after ONTAP upgrade
Applies to
- ONTAP 9
- FAS2650
- FAS2750
Issue
- After ONTAP upgrade, the firmware of some disks does not update to the bundled firmware.
- However, the firmware of other disks model successfully updates to the bundled firmware.
- According to the
EMSlog, automatic updates are attempted for the relevant disk, but they are not successful.
Wed Feb 22 00:19:21 JST [node-02: config_thread: raid.disk.delete.drl:debug]: aggregate Disk /n2_aggr1/plex0/rg0/0b.00.0P1 Shelf 0 Bay 0 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WBXXXXXXXXX01] UID [6XXXXXX0:CXXXXXX7:5XXXXXX1:00000001:00000000:00000000:00000000:00000000:00000000:00000000] Deleting dirty region log DRL_1.
Wed Feb 22 00:19:21 JST [node-02: config_thread: raid.disk.online.dirty.ranges:debug]: params: {'owner': '', 'disk_info': 'Disk /n2_aggr1/plex0/rg0/0b.00.8P1 Shelf 0 Bay 8 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WXXXXXXXXXX01] UID [6XXXXXX0:CXXXXXXF:5XXXXXX1:00000001:00000000:00000000:00000000:00000000:00000000:00000000]', 'dirty_range_buf': ''}
Wed Feb 22 00:19:21 JST [node-02: config_thread: raid.disk.online.dirty.ranges:debug]: params: {'owner': '', 'disk_info': 'Disk /n2_root/plex0/rg0/0b.00.8P2 Shelf 0 Bay 8 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WBXXXXXXXXX02] UID [6XXXXXX0:CXXXXXXF:5XXXXXX1:00000002:00000000:00000000:00000000:00000000:00000000:00000000]', 'dirty_range_buf': ''}
Wed Feb 22 00:21:27 JST [node-02: config_thread: raid.disk.offline:notice]: Marking Disk /n2_aggr1/plex0/rg0/0b.00.16P1 Shelf 0 Bay 16 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WXXXXXXNNP001] UID [6XXXXXX0:CXXXXXXB:5XXXXXX1:00000001:00000000:00000000:00000000:00000000:00000000:00000000] offline.
Wed Feb 22 00:21:27 JST [node-02: config_thread: raid.disk.offline:notice]: Marking Disk /n2_root/plex0/rg0/0b.00.16P2 Shelf 0 Bay 16 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WXXXXXXNNP002] UID [6XXXXXX0:CXXXXXXB:5XXXXXX1:00000002:00000000:00000000:00000000:00000000:00000000:00000000] offline.
Wed Feb 22 00:21:27 JST [node-02: config_thread: raid.shared.disk.exchange:info]: Received shared disk state exchange Disk 0b.00.16 Shelf 0 Bay 16 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WXXXXXXN] UID [5XXXXXX0:CXXXXXXB:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000], event NONE, state offlining, substate 0x1000000, partner state offlining, partner substate 0x400000, failure reason unknown, sick reason INVALID, offline reason DISK_FW_DOWNLOAD, online reason NONE, partner dblade ID d076d329-3796-11ea-837c-d039ea127aea, host 1 persistent 0, spare on unfail 0, awaiting done 0, awaiting prefail abort 0, awaiting offline abort 0, pool partitioning 0
Wed Feb 22 00:21:27 JST [node-02: config_thread: raid.shared.disk.awaiting.done:info]: Received shared disk awaiting done Disk 0b.00.16 Shelf 0 Bay 16 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WXXXXXXN] UID [5XXXXXX0:CXXXXXXB:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000], state offlining, substate 0x1000000, partner state offlining, partner substate 0x2000000, partner dblade ID d076d329-3796-11ea-837c-d039ea127aea host type 1 add details receive awaiting done
Wed Feb 22 00:21:27 JST [node-02: config_thread: raid.disk.offline:notice]: Marking Disk 0b.00.16 Shelf 0 Bay 16 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WXXXXXXN] UID [5XXXXXX0:CXXXXXXB:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] offline.
Wed Feb 22 00:21:27 JST [node-02: bg_disk_fw_update_admin: bdfu.selected:info]: Disk 0b.00.16 [NETAPP X343_SSKBE1T8A10 NA01] S/N [WXXXXXXN] selected for background disk firmware update.
Wed Feb 22 00:21:27 JST [node-02: config_thread: callhome.spares.low:error]: Call home for SPARES_LOW: