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Disk 0a.xx.xx has an unexpected sector size (512 bytes) and cannot be used

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Category:
fas-systems
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hw
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Applies to

  • ONTAP 9
  • DS224-12

Issue

  • In order to expand storage capacity, the customer adds SSDs to the current disk shelf
  • When those SSDs are added to the disk shelf, the ONTAP reports errors and the storage addition fails
Wed May 21 17:49:21 [node-02: scsi_cmdblk_strthr_admin: scsi.cmd.notReadyCondition:notice]: Disk device 0a.10.12: Device returns not yet ready: CDB 0x1b: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x0)(0).
Wed May 21 17:49:28 [node-02: scsi_cmdblk_strthr_admin: scsi.cmd.notReadyConditionEMSOnly:debug]: Disk device 0a.10.12: Device returns not yet ready: CDB 0x1b: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x0)(7408).
Wed May 21 17:49:44 [node-02: scsi_cmdblk_strthr_admin: scsi.cmd.retrySuccess:debug]: Disk device 0a.10.12: request successful after retry #2/#0: cdb 0x1b (23408).
Wed May 21 17:49:44 [node-02: scsi_cmdblk_strthr_admin: disk.init.badSectorSize:error]: Disk 0a.10.12 has an unexpected sector size (512 bytes) and cannot be used.
Wed May 21 17:49:44 [node-02: scsi_cmdblk_strthr_admin: disk.init.failure.error:error]: Drive 0a.10.12 failed initialization due to error 0, sense code(0 0 0 0).
Wed May 21 17:49:44 [node-02: sanown_io: diskown.errorReadingOwnership:notice]: error 19 (disk not ready for requested operation) while reading ownership on disk 0a.10.12 (S/N xxxxxxxxxxxxxx)
Wed May 21 17:49:44 [node-02: sanown_io: diskown.statusReadOwnership:info]: params: {'errorno': '19', 'errortext': 'disk not ready for requested operation', 'diskname': '0a.10.12', 'serialno': 'xxxxxxxxxxxxxx'}
Wed May 21 17:49:44 [node-02: sanown_io: diskown.errorDuringIO:error]: error 19 (disk not ready for requested operation) on disk 0a.10.12 (S/N xxxxxxxxxxxxxx) while reading individual disk ownership area
 
  • Nodeshell sysconfig -v output:
10.12: NETAPP   X356_S16333T8ATE NA04 3662.5GB (7501476528 512B/sect) (Failed)

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