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DISK REDUNDANCY FAILED due to cable is not plugged in properly

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Applies to

  • FAS/AFF system

Issue

  • EMS reports DISK REDUNDANCY FAILED error.
[?]  Thu Apr 24 16:19:49 +0900 [NODE-A: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
  • SAS-EXPANDER-MAP does not show all shelves on both paths:
Expanders on channel 0a:
Level    1: WWN 500a0980085fbda9, ID  1, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A   ', Rev '0281', Slot B
Level    2: WWN 500a09800f317d9d, ID  2, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12    ', Rev '0141', Slot B
Level    3: WWN 500a09800870eb6d, ID  3, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12    ', Rev '0141', Slot B
Level    4: WWN 500a09800ea5cdbf, ID  0, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12E   ', Rev '0230', Slot B
 
Expanders on channel 0b:
Level    1: WWN 500a09800ea4c23f, ID  0, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12E   ', Rev '0230', Slot A

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