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Constant FILESYSTEM DISK MISSING warning for single drive in shelf

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272
Visibility:
Public
Votes:
1
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • Aff-C190
  • ONTAP 9

Issue

  • A single drive continues to go missing
  • EMS logs show the drive being inserted and removed constantly

Sun Mar 26 00:36:05 -0400 [node-01: pmcsas_timeout_0: sas.adapter.debug:info]: params: {'debug_string': 'Device 0b.00.19 invalidated.', 'adapterName': '0a'}
Sun Mar 26 00:36:05 -0400 [node-01: pmcsas_timeout_0: sas.adapter.debug:info]: params: {'debug_string': 'Invalidating device 0b.00.19. ', 'adapterName': '0a'}
Sun Mar 26 00:45:00 -0400 [node-01: pmcsas_asyncd_0: sas.adapter.debug:info]: params: {'debug_string': 'Device 0b.00.19 invalidate debounce - 10', 'adapterName': '0a'}
Sun Mar 26 00:45:10 -0400 [node-01: pmcsas_timeout_0: sas.adapter.debug:info]: params: {'debug_string': 'Device 0b.00.19 invalidated.', 'adapterName': '0a'}
Sun Mar 26 00:45:10 -0400 [node-01: pmcsas_timeout_0: sas.adapter.debug:info]: params: {'debug_string': 'Invalidating device 0b.00.19. ', 'adapterName': '0a'}

Thu Mar 30 08:58:11 -0400 [node-01: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk 0b.00.19 Shelf 0 Bay 19 [NETAPP   X371_S164A960ATE NA53] S/N [XXXXXXXXXXXX] UID [5002538B:02396360:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.
Thu Mar 30 08:58:51 -0400 [node-01: config_failed_disk: callhome.fdsk.missing:error]: Call home for FILESYSTEM DISK MISSING
Thu Mar 30 09:34:16 -0400 [node-01: dmgr_thread: raid.disk.inserted:info]: Disk 0b.00.19 Shelf 0 Bay 19 [NETAPP   X371_S164A960ATE NA53] S/N [XXXXXXXXXXXX] UID [5002538B:02396360:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] has been inserted into the systemSun Mar 26 00:35:55 -0400 [node-01: pmcsas_asyncd_0: sas.adapter.debug:info]: params: {'debug_string': 'Device 0b.00.19 invalidate debounce - 10', 'adapterName': '0a'}

  • Drive reseat and replacement does not resolve the issue

 

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