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Cluster port link down/up repeats from FAS8300 platform

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Applies to

FAS8300

Issue

  • Cluster port link down/up repeats from both cluster ports
[?] Sun Aug 06 05:22:50 [node01: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet e0c: Link down, check cable.
[?] Sun Aug 06 05:22:50 [node01: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet e0d: Link down, check cable.
[?] Sun Aug 06 05:22:53 [node01: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node01, port e0c.
[?] Sun Aug 06 05:22:53 [node01: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0c on node node01 has gone down unexpectedly.
[?] Sun Aug 06 05:22:53 [node01: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node01, port e0d.
[?] Sun Aug 06 05:22:53 [node01: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0d on node node01 has gone down unexpectedly
[?] Sun Aug 06 05:22:53 [node01: mgmt_port_link_status_poll: netif.linkUp:info]: Ethernet e0d: Link up.
[?] Sun Aug 06 05:22:53 [node01: mgmt_port_link_status_poll: netif.linkUp:info]: Ethernet e0c: Link up.
[?] Sun Aug 06 05:22:56 [node01: vifmgr: vifmgr.portup:notice]: A link up event was received on node node01, port e0d.
[?] Sun Aug 06 05:22:56 [node01: vifmgr: vifmgr.portup:notice]: A link up event was received on node node01, port e0c.
 
=-=-=-=-=-= Sun Aug 06 2023, 05:24:51  EMS-LOG-FILE.GZ 2 lines
Sun Aug 06 05:22:53 [node01: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node01, port e0c.
Sun Aug 06 05:22:53 [node01: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node01, port e0d.
 
=-=-=-=-=-= Sun Aug 06 2023, 05:24:51  EMS-LOG-FILE.GZ 2 lines
Sun Aug 06 05:22:53 [node02: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node02, port e0c.
Sun Aug 06 05:22:53 [node02: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node02, port e0d.
 
  • The HA ports e0a and e0b may also experience a Link down simultaneously.
[kernel: netif.linkDown:info]: Ethernet e0a: Link down, check cable.
[kernel: netif.linkDown:info]: Ethernet e0b: Link down, check cable.
[kernel: netif.linkDown:info]: Ethernet e0c: Link down, check cable.
[kernel: netif.linkDown:info]: Ethernet e0d: Link down, check cable.
 
sysconfig -a
 
NetApp Release 9.7P7: Thu Aug 27 16:59:02 EDT 2020
                Model Name:         FAS8300
 
slot 0: 40G/100G Ethernet Controller CX5
e0c MAC Address:    xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)
    QSFP Vendor:         Amphenol
    QSFP Part Number:    112-00595
    QSFP Serial Number:  APFxxxxxxxxxxx
e0d MAC Address:    xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)
    QSFP Vendor:         Amphenol
    QSFP Part Number:    112-00595
    QSFP Serial Number:  APFxxxxxxxxxxx
Device Type:        CX5 PSID(NAP0000000005)
Firmware Version:   16.26.4012
 
  • Switchless configuration
Enable Switchless Cluster: true
 
  • Cluster cable reseat and replacement could not clear this issue

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