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Cluster network interconnect ports down after Storage Controller hardware upgrade

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS or AFF hardware upgrade
  • Cluster network ports
  • Switchless cluster

Issue

Two directly connected cluster network ports down:
 
::> system node run -node * -command sysconfig -a               
Node: node_name-01                                              
...                                                             
slot 0: 40G/100G Ethernet Controller CX5                        
e0c MAC Address:    a0:b0:c0:00:01:01 (auto-100g_cr4-fd-up) 
QSFP Vendor:         Amphenol                           
QSFP Part Number:    112-00595                          
QSFP Serial Number:  APF01234567890                     
e0d MAC Address:    a0:b0:c0:00:01:02 (auto-unknown-fd-down)
QSFP Vendor:         Amphenol                           
QSFP Part Number:    X6557-R6                           
QSFP Serial Number:  APC123456R789A0                     
Device Type:        CX5 PSID(NAP0000000005)                 
Firmware Version:   16.26.4012                              
...                                                             
Node: node_name-02                                              
...                                                             
slot 0: 40G/100G Ethernet Controller CX5                        
e0c MAC Address:    a0:b0:c0:00:01:03 (auto-100g_cr4-fd-up) 
QSFP Vendor:         Amphenol                           
QSFP Part Number:    112-00595                          
QSFP Serial Number:  APF01234567890                     
e0d MAC Address:    a0:b0:c0:00:01:04 (auto-unknown-fd-down)
QSFP Vendor:         Amphenol                           
QSFP Part Number:    X6557-R6                           
QSFP Serial Number:  APC123456R789A0                     
Device Type:        CX5 PSID(NAP0000000005)                 
Firmware Version:   16.26.4012                              

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