Skip to main content
NetApp Knowledge Base

Remote ping test fails when joining the node to cluster

Views:
1,060
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • FAS/AFF

Issue

Cluster join fails with "Error: Remote ping test failed when attempting to ping <remote node cluster IP> from <local cluster IP>"
 
Example:

::> cluster setup

Welcome to the cluster setup wizard.

Do you want to create a new cluster or join an existing cluster? {join}:

join

 

Existing cluster interface configuration found:

 

Port    MTU     IP              Netmask

e0a     9000    169.xxx.xxx.61  255.255.0.0

e0b     9000    169.xxx.xxx.234  255.255.0.0

Enter the IP address of an interface on the private cluster network from the

cluster you want to join: 169.xxx.xxx.236

 

Joining cluster at address 169.xxx.xxx.236

 

System checks ...........Error: Remote ping test failed when attempting to ping 169.xxx.xxx.236 from 169.xxx.xxx.234.

Verify that this node is cabled correctly and that the cluster interfaces are using ports on the internal cluster interconnect.

To verify, run the ping command from the CLI to ensure each cluster interface can ping all others. For example, "network ping -lif <local cluster lif> -vserver Cluster -destination <remote node cluster IP> -verbose true -show-detail true".

Also, verify that the switchless cluster setting is properly configured for your cluster configuration with the (privilege: advanced) "network options switchless-cluster show" command.  If the setting is incorrect, change it with the "network options switchless-cluster modify" command.

Resolve the issue, then try the command again.

Restarting Cluster Setup

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.