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Chassis temperature is too warm: IO1 200G SW DieTmp is critical high (127 C)

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Applies to

  • AFF-A900
  • ONTAP 9

Issue

  • “CHASSIS OVER TEMPERATURE” alert triggered only on one node and have cleared within a minute.Below event are seen from ems event logs:

[?]  Mon Dec 16 16:52:34 -0500 [node1: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: IO1 200G SW DieTmp is critical high (127 C).
[?]  Mon Dec 16 16:53:00 -0500 [Node1: monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high.. 
[?]  Mon Dec 16 16:53:34 -0500 [Node1: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE
[?]  Mon Dec 16 16:53:34 -0500 [Node1: env_mgr: monitor.chassisTemperature.ok:notice]: Chassis temperature is ok.

  • From SP logs: (SP-LATEST-SYSLOG) below events are seen:

Jan 13 21:31:25 BMCnode1 hsam[1024]: HSAM OS(bmc):cmd(set) FLD(chassis/pcie-1):fault(200G1_SW_Die_T: Temperature Sensor 154 UNC) 
Jan 13 21:31:25 BMCnode1 hsam[1024]: FRU /chassis-1 LED on Jan 13 21:31:25 BMCnode1 hsam[1024]: FRU /chassis-1/pcie-1 LED on 
Jan 13 21:31:25 BMCnode1 hsam[1024]: HSAM OS(bmc):cmd(set) FLD(chassis/pcie-1):fault(200G1_SW_Die_T: Temperature Sensor 154 UCR) 
Jan 13 21:31:29 BMCnode1 hsam[1024]: HSAM OS(bmc):cmd(clr) FLD(chassis/pcie-1):fault(200G1_SW_Die_T: Temperature Sensor 154 UCR) 
Jan 13 21:31:29 BMCnode1 hsam[1024]: HSAM OS(bmc):cmd(clr) FLD(chassis/pcie-1):fault(200G1_SW_Die_T: Temperature Sensor 154 UNC) 
Jan 13 21:31:29 BMCnode1 hsam[1024]: FRU /chassis-1 LED off Jan 13 21:31:29 BMCnode1 hsam[1024]: FRU /chassis-1/pcie-1 LED off

 

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