Callhome : The NVRAM battery voltage is critically low (2950 mV)
Applies to
- ONTAP 9
- AFF-A900
Issue
- Event reported:
callhome.battery.failure: DR AFF900CL1 nvram.battery.voltage.low: The NVRAM battery voltage is critically low (2950 mV)
- From the BMC logs we can see that battery charge failed was reported as TRUE and FALSE and also shutdown due to battery was cancelled.
Jul 26 12:03:31 BMCh0a900cl1-09 IPMIMain[600]: [600 : 765 WARNING][fru/battery_fru_reg_access.c:5169]Couldn't read the Battery Manuf StatusJan 1 00:00:19 (none) IPMIMain[601]: [601 : 601 WARNING][PMConfig.c:238]Unable to delete /conf/DualImgPreserveJan 1 00:00:19 (none) IPMIMain[601]: [601 : 601 CRITICAL][flashlib.c:2433]fread error...
Jan 1 00:00:19 (none) IPMIMain[601]: [601 : 734 CRITICAL][MsgHndlr.c:1281]Error in setting TLS data 601Jan 1 00:00:19 (none) IPMIMain[601]: [601 : 601 WARNING][PDKFRUCache.c:109]GetFRUCache: FRU cache record not found
Jan 1 00:00:30 (none) IPMIMain[601]: [601 : 756 WARNING][mendo/PDKFan.c:2271]FanDaemon: Fan module 1 not ready
Jan 1 00:00:30 (none) IPMIMain[601]: [601 : 756 WARNING][mendo/PDKFan.c:2271]FanDaemon: Fan module 2 not ready
Jan 1 00:00:30 (none) IPMIMain[601]: [601 : 756 WARNING][mendo/PDKFan.c:2271]FanDaemon: Fan module 3 not ready
Jan 1 00:00:37 (none) IPMIMain[601]: [601 : 753 WARNING][mendo/PDKFRU.c:2475]IO7 - device missing at startup
Jul 26 13:52:27 BMCh0a900cl1-09 env_mgr[1215]: Set batt_charge_failed TRUE on Bat Volt 2950 mV
Jul 26 14:45:03 BMCh0a900cl1-09 env_mgr[1215]: Set batt_charge_failed FALSE
Jul 26 14:45:05 BMCh0a900cl1-09 env_mgr[1215]: Payload EMS: EMS_nvram_battery_current_normal
Jan 1 00:00:33 (none) env_mgr[1169]: Thermal shutdown Cancelled
- Multiple devices were reported as faulty : FAN, PSU, Battery.
Fri Jul 26 12:34:41.480367 2024 [IPMI.notice]: 06ac | 02 | EVT: 6f02ffff | PSU3_Status | Assertion Event, "Fault"
Fri Jul 26 13:04:15.159223 2024 [IPMI.notice]: 06b1 | 02 | EVT: 6f02ffff | Fan1_Status | Assertion Event, "Fault"
Fri Jul 26 14:36:24.980377 2024 [IPMI.notice]: 06eb | 02 | EVT: 81528f50 | Bat_Initial_Fcc | Deassertion Event, "Lower Critical going low " | Reading: 0.000 | Threshold: 2.000
Fri Jul 26 14:36:24.981640 2024 [IPMI.notice]: 06ec | 02 | EVT: 81508f58 | Bat_Initial_Fcc | Deassertion Event, "Lower Non-critical going low " | Reading: 0.000 | Threshold: 2.200Record 2331: Fri Jul 26 14:36:27.585211 2024 [IPMI.notice]: 06ed | 02 | EVT: ef02ffff | PCM_Status | Deassertion Event, "Fault"
Fri Jul 26 14:36:28.272135 2024 [IPMI.notice]: 06ee | 02 | EVT: ef02ffff | Bat_Status | Deassertion Event, "Fault"
Fri Jul 26 14:39:48.127429 2024 [IPMI.notice]: 06f3 | 02 | EVT: 81502f05 | Fan3_Current | Deassertion Event, "Lower Non-critical going low " | Reading: 4.700 | Threshold: 0.500
Fri Jul 26 14:39:52.084362 2024 [IPMI.notice]: 06f4 | 02 | EVT: ef02ffff | Fan3_Status | Deassertion Event, "Fault"
Fri Jul 26 16:46:02.475036 2024 [IPMI.notice]: 071e | 02 | EVT: 81522f00 | Fan1_Current | Deassertion Event, "Lower Critical going low " | Reading: 4.700 | Threshold: 0.000
Fri Jul 26 16:46:02.476237 2024 [IPMI.notice]: 071f | 02 | EVT: 81502f05 | Fan1_Current | Deassertion Event, "Lower Non-critical going low " | Reading: 4.700 | Threshold: 0.500
Fri Jul 26 16:46:14.427304 2024 [IPMI.notice]: 0720 | 02 | EVT: ef02ffff | Fan1_Status | Deassertion Event, "Fault"
Fri Jul 26 18:03:46.148110 2024 [IPMI.warning]: Reached near_low threshold.Increase Monitor Fr
Fri Jul 26 18:03:46.377531 2024 [IPMI.critical]: Rebooting BMC due to low memory
Sun Jan 01 00:00:19.898032 2017 [IPMI.notice]: 072d | c0 | OEM: ffff70005100 | ManufId: 150300 | BMC Reset Internally
- BMC was rebooted due to low memory.