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"CHASSIS POWER DEGRADED" events due to low powerline voltage

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Applies to

  • FAS8300
  • Baseboard Management Controller (BMC)

Issue

Repeated chassis power degraded event with "Power Supply Status Critical: PSU1 & PSU2"

  • From event log:

FAS8300AHA02-02  ERROR         callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.

FAS8300AHA02-02  ALERT         monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU1.

FAS8300AHA02-01  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

FAS8300AHA02-01  ERROR         callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.

FAS8300AHA02-01  ALERT         monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU2.

FAS8300AHA02-02  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

FAS8300AHA02-02  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU1, PSU2.

FAS8300AHA02-01  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

FAS8300AHA02-02  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

  • From BMC SEL event log:

      c4 | 01/06/2021 | 06:24:16 | Voltage #0x5a | Lower Non-critical going low

      c5 | 01/06/2021 | 06:24:52 | Voltage #0x50 | Lower Non-critical going low

      c6 | 01/06/2021 | 06:25:18 | Voltage #0x50 | Lower Non-critical going low

      c7 | 01/06/2021 | 06:25:37 | Voltage #0x5a | Lower Non-critical going low

 

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