"CHASSIS POWER DEGRADED" events due to low powerline voltage
Applies to
- FAS8300
- Baseboard Management Controller (BMC)
Issue
Repeated chassis power degraded event with "Power Supply Status Critical: PSU1 & PSU2
"
- From event log:
FAS8300AHA02-02 ERROR callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.
FAS8300AHA02-02 ALERT monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU1.
FAS8300AHA02-01 EMERGENCY monitor.globalStatus.critical: Power Supply Status Critical: PSU2.
FAS8300AHA02-01 ERROR callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.
FAS8300AHA02-01 ALERT monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU2.
FAS8300AHA02-02 EMERGENCY monitor.globalStatus.critical: Power Supply Status Critical: PSU2.
FAS8300AHA02-02 EMERGENCY monitor.globalStatus.critical: Power Supply Status Critical: PSU1, PSU2.
FAS8300AHA02-01 EMERGENCY monitor.globalStatus.critical: Power Supply Status Critical: PSU2.
FAS8300AHA02-02 EMERGENCY monitor.globalStatus.critical: Power Supply Status Critical: PSU2.
- From BMC SEL event log:
c4 | 01/06/2021 | 06:24:16 | Voltage #0x5a | Lower Non-critical going low
c5 | 01/06/2021 | 06:24:52 | Voltage #0x50 | Lower Non-critical going low
c6 | 01/06/2021 | 06:25:18 | Voltage #0x50 | Lower Non-critical going low
c7 | 01/06/2021 | 06:25:37 | Voltage #0x5a | Lower Non-critical going low