Skip to main content
NetApp Knowledge Base

CHASSIS FAN FRU FAILED reported by both nodes due to sensors misreading

  1. Last updated
  2. Save as PDF
Views:
1,037
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS8200

Issue

  • Multiple CHASSIS FAN FRU FAILED messages in EMS.

[node-02: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU Fan2 is not readable.
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F1 (failed)
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F2 (failed)
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F1
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F2

  • Sensor errors in SP-LATEST-SYSLOG.

Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 55 reading error
Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 56 reading error
Oct  5 02:33:45 (none) env_mgr[1165]: Failed to read fru cb  

  • Sysfan and FRU related messages in SP-LATEST-SYSTEM-EVENT-LOG

Record 774: Wed Jul 20 12:33:50 2022 [IPMI.notice]: 6401 | 02 | EVT: 6f01ffff | Sysfan2_Present | Assertion Event, "Absent"
Record 775: Wed Jul 20 12:33:51 2022 [IPMI.notice]: 6501 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"
Record 776: Wed Jul 20 12:34:05 2022 [IPMI.warning]: FRUID 4 Access error
Record 777: Wed Jul 20 12:34:05 2022 [IPMI.notice]: 6601 | 02 | EVT: 6f00ffff | Sysfan2_Present | Assertion Event, "Present"

  • Device not detected in SYSCONFIG-M

!FAN1!021728019240!441-00025!A1!
!FAN2: Error reading FRU EEPROM
!FAN3!021728018994!441-00025!A1!

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.