"CHASSIS FAN FRU FAILED: Multiple fans have failed" is reported on only one of the HA nodes
Applies to
- FAS2720
Issue
- One node in the HA pair reports multiple fan failures in EMS.
[?] Sun Feb 02 09:05:42 +0000 [NodeA: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed- From the node that reports the errors, multiple sensors are as follows in
bmc status -d
SNMP Bad Fan Count MULTI_FAILED
Chassis is Under Temp invalid --
Chassis is Over Temp YES
PSU2 Bad invalid --
PSU1 Bad invalid --
PSU2 invalid --
PSU1 invalid --
PSU2 ON invalid --
PSU1 ON invalid --
PSU1 INFO FAILED
PSU1 INFO FAILED
PSU1 FRU MULTIFAULT
PSU2 FRU MULTIFAULT
Partner Status failed --
PSU1 Present PRESENT
PSU1 5V init_failed -- mV -- -- -- --
PSU1 12V init_failed -- mV -- -- -- --
PSU1 5V Curr init_failed -- mA -- -- -- --
PSU1 12V Curr init_failed -- mA -- -- -- --
PSU1 Fan 1 init_failed -- RPM -- -- -- --
PSU1 Fan 2 init_failed -- RPM -- -- -- --
PSU1 Inlet Temp init_failed -- C -- -- -- --
PSU1 Hotspot Temp init_failed -- C -- -- -- --
PSU2 Present PRESENT
PSU2 5V init_failed -- mV -- -- -- --
PSU2 12V init_failed -- mV -- -- -- --
PSU2 5V Curr init_failed -- mA -- -- -- --
PSU2 12V Curr init_failed -- mA -- -- -- --
PSU2 Fan 1 init_failed -- RPM -- -- -- --
PSU2 Fan 2 init_failed -- RPM -- -- -- --
PSU2 Inlet Temp init_failed -- C -- -- -- --
PSU2 Hotspot Temp init_failed -- C -- -- -- --
PSU_FAN failed --
Module B Expander Temp init_failed -- C -- -- -- --
Module A Expander Temp init_failed -- C -- -- -- --
Midplane 4 Temp failed -- C 0 C 5 C 47 C 52 C
Midplane 3 Temp failed -- C 0 C 5 C 47 C 52 C
Midplane 2 Temp failed -- C 0 C 5 C 47 C 52 C
Midplane 1 Temp failed -- C 0 C 5 C 47 C 52 C
Ambient Temp init_failed -- C -- -- -- --
Internal Shelf failed --
- This issue persisted even after rebooting the BMC or upgrading to the latest BMC version.