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ONTAP boot sequence fails with Error Failed to determine the board type

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Category:
fas-systems
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hw
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Applies to

  • FAS8200
  • AFF A300

Issue

  • During a node reboot or a controller power-on, the node fails to boot with the following error:

BIOS Version: 11.9
Portions Copyright (C) 2014-2018 NetApp, Inc. All Rights Reserved.
Error: Failed to determine the board type. Contact technical support for assistance.

Initializing System Memory ...
Loading Device Drivers ...
Configuring Devices ...

  • Issue persists after motherboard reseats.

 

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