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BMC not accessible and SnapCenter Plug-in fails to communicate with node

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Category:
ontap-9
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HW
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Applies to

  • ONTAP 9
  • Baseboard Management Controller
  • SnapCenter Plug-in for VMware vSphere

Issue

  • BMC not accessible and SnapCenter Plug-in for VMware vSphere fails to communicate with the node mgmt LIF of the same node.
  • Verbose SSH session fails with error connection timed out:

ssh admin@<BMC_IP_address> -vvv

OpenSSH_for_Windows_8.6p1, LibreSSL 3.4.3

debug3: Failed to open file:C:/Users/M0003347/.ssh/config error:2

debug3: Failed to open file:C:/ProgramData/ssh/ssh_config error:2

debug3: expanded UserKnownHostsFile '~/.ssh/known_hosts' -> 'C:\\Users\\M0003347/.ssh/known_hosts'

debug3: expanded UserKnownHostsFile '~/.ssh/known_hosts2' -> 'C:\\Users\\M0003347/.ssh/known_hosts2'

debug1: Authenticator provider $SSH_SK_PROVIDER did not resolve; disabling

debug2: resolving "<BMC_hostname>" port 22

debug3: ssh_connect_direct: entering

debug1: Connecting to <BMC> [<BMC_IP_address> port 22.

debug3: finish_connect - ERROR: async io completed with error: 10060, io:000001C772826D60

debug1: connect to address <BMC_IP_address> port 22: Connection timed out

ssh: connect to host <BMC> port 22: Connection timed out

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