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AutoSupports using HTTPS via proxy in ONTAP fails with error"Received HTTP code 403 from proxy after CONNECT"

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Category:
ontap-9
Specialty:
CORE
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Applies to

  • ONTAP 9
  • AutoSupport

Issue

  • AutoSupports are being generated on the cluster but not reaching NetApp.
  • Notifyd.log is showing errors such as the following:

0000000d.0054f02d 0387a4b8 Fri Aug 12 2022 00:00:01 -04:00[kern_notifyd:info:1943] (category: 1943:0:deliver) (emittime: 8/11/202223:08:12) (message: Marked for [closure]: proxy CONNECT failure)

0000000d.0054f02e 0387a4b8 Fri Aug 12 2022 00:00:01 -04:00[kern_notifyd:info:1943] (category: 1943:0:deliver) (emittime: 8/11/202223:08:12) (message:Received HTTP code 403 from proxy after CONNECT)

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