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All DISKs on the shelf are LED amber lit, and show "sas.device.timeout:error"

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hw
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Applies to

  • FAS3220
  • ONTAP 8.2.3P2

Issue

  1. All DISKs on the shelf are LED amber lit.
  2. EMS log reports "sas.device.timeout:error".

Example:

[pmcsas_timeout_1: sas.device.quiesce:info]: Adapter 4a encountered a command timeout on enclosure services device 4b.02.99. Quiescing the device.
[pmcsas_timeout_1: sas.device.timeout:error]: Adapter 4a encountered a device timeout on Enclosure services device 4b.02.99.
[pmcsas_timeout_1: ems.engine.suppressed:debug]: Event 'scsi.path.excessiveErrors' suppressed 1 times in last 33864 seconds.
[pmcsas_timeout_1: scsi.path.excessiveErrors:error]: Excessive errors encountered by adapter 4b on enclosure services device 4b.02.99.
[pmcsas_intrd_1: scsi.cmd.abortedByHost:error]: Enclosure services device 4b.02.99: Command aborted by host adapter: HA status 0x4: cdb 0x1d

 

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