ActiveIQ risk shows shelf component is in a non-normal state
Applies to
- DS212C shelf
- Active IQ
Issue
- Active IQ Risk:
A shelf component is in a non-normal state.
Potential Impact:
Depending on which component is in a non-normal state, the result can lead to an unplanned outage.
Details:
Shelf 0 on adapter 0a is reporting errors on the following component(s); Bay 4.
SAS-EXPANDER-PHY-STATEsection of Autosupport:
Expander phy state on 0a.0 (NETAPP :DS21212IOM12E SHJSG2301000095):
Pwr Invald Disprt Loss Phy CRC Phy
Pwr Ccl Rsv Rls DWord Error Sync Reset Error Change SATA
PHY/BAY STATE ON Cnt Cnt Cnt Count Count Count Prob Cnt Cnt Affiliation
------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
0/P0:0 12.0 Gb/s --- --- --- --- 0 0 0 0 0 5 ----------------
1/P0:1 12.0 Gb/s --- --- --- --- 0 0 0 0 0 5 ----------------
2/P0:2 12.0 Gb/s --- --- --- --- 0 0 0 0 0 5 ----------------
3/P0:3 12.0 Gb/s --- --- --- --- 0 0 0 0 0 5 ----------------
4/P1:0 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
5/P1:1 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
6/P1:2 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
7/P1:3 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
8/0 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
9/1 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
10/2 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
11/3 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
12/4 6.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ---------------- <<<< bay4 disk rate only 6Gb/s
13/5 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
14/6 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
15/7 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
16/8 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
17/9 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
18/10 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
19/11 12.0 Gb/s YES 0 0 0 0 0 0 0 0 1 ----------------
20/12 Disabled/NODRV --- 0 0 0
21/13 Disabled/NODRV --- 0 0 0
22/14 Disabled/NODRV --- 0 0 0
23/15 Disabled/NODRV --- 0 0 0
24/16 Disabled/NODRV --- 0 0 0
25/17 Disabled/NODRV --- 0 0 0
26/18 Disabled/NODRV --- 0 0 0
27/19 Disabled/NODRV --- 0 0 0
28/20 Disabled/NODRV --- 0 0 0
29/21 Disabled/NODRV --- 0 0 0
30/22 Disabled/NODRV --- 0 0 0
31/23 Disabled/NODRV --- 0 0 0