A disk been reported as failed, accompanied by the serial number of a shelf
Applies to
- ONTAP 9
- MetroCluster
- DS224C
Issue
- Following a DC maintenance operation, one disk was indicated as failed from both paths of a node.
XXXX-FAB1-SW3:32.126L25 : 0.0GB 0B/sect (Startup failed.)
XXXX-FAB2-SW4:32.126L25 : 0.0GB 0B/sect (Startup failed.)
- The takeover/giveback of the node will not resolve the problem.
- Rebooting ATTO bridge will not rectify the problem.
- The SASTargets output from the ATTO bridge includes a list of 96 drives (numbered 0-95 across 24 shelves with 4 drives each); however, one entry identified as a disk corresponds to the serial number of a shelf.
CLUSTER::> storage bridge run-cli -name ATTO_XXXXXX -command SASTargets
[Job 1124XXXX] Job is queued: Executing ATTO CLI command "SASTargets" on bridge "ATTO_XXXXXX"..
; Tgt VendorID ProductID Type SerialNumber Rev
96 NETAPP DS22412IOM12A SES SHJHU22XXXXXXXX 0300
97 NETAPP DS22412IOM12 SES SHJHU23XXXXXXXX 0120
98 NETAPP DS22412IOM12 SES SHJHU23XXXXXXXX 0120
99 Disk XXXXXXXXXXXXXXX