Skip to main content
NetApp Knowledge Base

ANDU paused during node bootup with error system will be shut down because it is an unsupported platform

  1. Last updated
  2. Save as PDF
Views:
139
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • AFF A150/A220 or ASA A150 
  • FAS2750
  • ONTAP 9.15.1 and later

Issue

- During the ONTAP upgrade from 9.13.1P1X to 9.15.1PX, node 1 fails to boot up with the following error: 
 
NetApp Data ONTAP 9.15.1P12
 
This platform or platform variant is not supported
on this storage OS release.
 
System will be shut down because it is an unsupported platform.
random: registering fast source Intel Secure Key RNG
***************************************************
This platform is not supported in this release.
The system will now halt
***************************************************
 
- If All-flash model, prior to the ONTAP upgrade, bootargs were modified according to the platform model as per the KB How to check and configure the optimized personality for an ONTAP platform where bootarg.init.entry_flash_optimized was unset. 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.