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AFF-A70/ AFF-A90 reports "platform.noPartnerPresent" error and shows IC RDMA connection down while HA interconnect links are up

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Applies to

  • AFF-A70
  • AFF-A90
  • ONTAP 9

Issue

  • One of the nodes reporting the below error while booting  

     Sep 10 06:44:47 [NODE-01:platform.noPartnerPresent:notice]: Controller partner's presence could not be read via GPIO.   Read partner ID: 6.

  • IC RDMA connection reports as down on both nodes even though both the HA interconnect links are up 

      NTAP-CLUSTER::*> node run -node * ic status  
      2 entries were acted on.

      Node: NODE-01
              Link 0: up
              Link 1: up
              IC RDMA connection : down

      Node: NODE-02
              Link 0: up
              Link 1: up
              IC RDMA connection : down

  • The output of "storage failover show" reports below error

      NTAP-CLUSTER::> storage failover show
                                    Takeover
      Node           Partner        Possible State Description
      -------------- -------------- -------- ----------------------------------- 
      NODE-01
                     NODE-02 false    Waiting for NODE-02,
                                      Takeover is not possible: Storage
                                      failover interconnect error, NVRAM
                                      log not synchronized, Disk inventory
                                      not exchanged
      NODE-02
                     NODE-01 false    Waiting for NODE-01,
                                      Takeover is not possible: Storage
                                      failover interconnect error, NVRAM
                                      log not synchronized, Disk inventory
                                      not exchanged
      2 entries were displayed.

  • Below errors are seen on both nodes while booting

     Sep 02 06:46:37 [NODE-01:cf.fm.noMBDisksOrIc:error]: Could not find the local mailbox disks. Could not determine the   firmware state of the partner through the HA interconnect.
     Sep 02 06:46:38 [NODE-01:cf.fm.notkoverClusterDisable:error]: Failover monitor: takeover disabled (restart)
     Sep 02 06:46:38 [NODE-01:cf.fsm.takeoverOfPartnerDisabled:error]: Failover monitor: takeover of NODE-02 disabled   (Controller Failover takeover disabled).

 

 

 

 

 

 

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