Skip to main content
NetApp Knowledge Base

AFF A700 or FAS9000 System down because abnormal reboot

  1. Last updated
  2. Save as PDF
Views:
812
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF A700
  • FAS9000

Issue

  •  Controller reboots without any specific message or panic string
  • The following EMS log was reported:

Sat Apr 04 23:42:39 UTC [XXXXXXXXX: cf_hwassist: cf.hwassist.logAlert:debug]: hw_assist: Received hw_assist alert from partner(denotfs23b), system_down because abnormal_reboot.

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.