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"Chassis temperature is too warm: HIC2 Temp1 is warning high (101 C)" alert

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Category:
fas-systems
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hw
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Applies to

  • FAS500f
  • Baseboard Management Controller (BMC) firmware 15.4

Issue

  • Node reports "CHASSIS OVER TEMPERATURE"every hour.
  • Following errors can be found in event log.
 [env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: HIC2 Temp1 is warning high (101 C).
 [monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high..
 [env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE
  • The "SP-LATEST-IPMI "environmental platform sensors output is :

HIC1_TEMP0       | 79.000     | degrees C  | ok    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000
HIC1_TEMP1       | 81.000     | degrees C  | ok    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000
HIC2_TEMP0       | 93.000     | degrees C  | ok    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000
HIC2_TEMP1       | 101.000    | degrees C  | nc    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000
Sysfan1_F1_Speed | 9516.000   | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan1_F2_Speed | 10296.000  | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan2_F1_Speed | 9204.000   | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan2_F2_Speed | 9984.000   | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan3_F1_Speed | 9516.000   | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan3_F2_Speed | 10296.000  | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan4_F1_Speed | 9204.000   | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan4_F2_Speed | 9984.000   | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan5_F1_Speed | 9204.000   | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0
Sysfan5_F2_Speed | 10296.000  | RPM        | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.0

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