Skip to main content
NetApp Knowledge Base

"CHASSIS POWER DEGRADED" events due to low powerline voltage

Views:
623
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8300
  • Baseboard Management Controller (BMC)

Issue

Repeated chassis power degraded event with "Power Supply Status Critical: PSU1 & PSU2"

  • From event log:

FAS8300AHA02-02  ERROR         callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.

FAS8300AHA02-02  ALERT         monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU1.

FAS8300AHA02-01  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

FAS8300AHA02-01  ERROR         callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.

FAS8300AHA02-01  ALERT         monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU2.

FAS8300AHA02-02  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

FAS8300AHA02-02  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU1, PSU2.

FAS8300AHA02-01  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

FAS8300AHA02-02  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2.

  • From BMC SEL event log:

      c4 | 01/06/2021 | 06:24:16 | Voltage #0x5a | Lower Non-critical going low

      c5 | 01/06/2021 | 06:24:52 | Voltage #0x50 | Lower Non-critical going low

      c6 | 01/06/2021 | 06:25:18 | Voltage #0x50 | Lower Non-critical going low

      c7 | 01/06/2021 | 06:25:37 | Voltage #0x5a | Lower Non-critical going low

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.