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Mediator update install reports Failed at step EXEC spawning otm_logs_fs.sh

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Category:
ontap_mediator
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MetroCluster
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Applies to

  • ONTAP Mediator 1.9.1
  • Rocky Linux 9.4/5

Issue

  • When checking Mediator Service shortly after install or update an error is reported:
journalctl -xeu ontap_mediator.service
ontap_mediator.service: Failed at step EXEC spawning /opt/netapp/lib/ontap_mediator/tools/otm_logs_fs.sh: Permission denied░
Subject: Process /opt/netapp/lib/ontap_mediator/tools/otm_logs_fs.sh could not be executed
  • Seconds later the service starts automatically without issue

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