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Mediator down due to VM datastore offline

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Category:
metrocluster
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MetroCluster
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Applies to

  • ONTAP 9
  • MetroCluster IP
  • ONTAP Mediator

Issue

  • Recurring autosupports are triggered titled MEDIATOR DOWN, AUSO DISABLED
  • From EMS logs we see automatic switchover disabled due to mediator mailbox disk not healthy:
    Wed Oct 08 12:13:55 +0600 [node-01: cf_worker: cf.mccip.med.auso.stDisabled:error]: Automatic switchover disabled: Mediator mailbox disk not healthy.
    Wed Oct 08 12:13:55 +0600 [node-01: cf_worker: callhome.mccip.auso.disabled:alert]: Callhome for MEDIATOR DOWN, AUSO DISABLED.
  • Mediator connection status shows as false: 

cluster::> metrocluster configuration-settings mediator show
Mediator IP     Port    Node                    Configuration Connection
                                                Status        Status
--------------- ------- ----------------------- ------------- -----------
10.97.xx.xx
                31784   node1                   true          false
                        node2                   true          false

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