Snapmirror to cloud failing with Object store unavailable error
Applies to
- ONTAP 9
- SnapMirror to Cloud (SM-C)
Issue
- Snapmirror to a S3 bucket is failing with the below error.
Failure message=Transfer failed.(Failed to perform cloud operation.(Object store is unavailable.))
- On snapmirror_audit_logs:
Thu Mar 12 07:10:00 IST 2026 ScheduledUpdate[Mar 12 07:10:00]:918e99d7-f8fa-11f0-8e34-d039ea3a655f Operation-Uuid=1ce9b9f1-640d-456a-a780-1658e39a6f90 Group=none Operation-Cookie=0 action=Start source=<vserver_name>:<volume_name> destination=netapp-backup-58383437-7329-11ec-972f-d039ea3a4ed6:/objstore/<bucket_name>Thu Mar 12 07:26:31 IST 2026 ScheduledUpdate[Mar 12 07:10:00]:918e99d7-f8fa-11f0-8e34-d039ea3a655f Operation-Uuid=1ce9b9f1-640d-456a-a780-1658e39a6f90 Group=none Operation-Cookie=0 action=End source=<vserver_name>:<volume_name> destination=netapp-backup-58383437-7329-11ec-972f-d039ea3a4ed6:/objstore/<bucket_name> status=Failure message=Transfer failed.(Failed to perform cloud operation.(Object store is unavailable.))
- On EMS logs:
Thu Mar 12 07:23:36 +0530 [Cluster: OscLowPriThreadPool: ems.engine.suppressed:debug]: Event 's3.bucket.invalid.accessKey' suppressed 300 times in last 300 seconds.Thu Mar 12 07:23:36 +0530 [Cluster: OscLowPriThreadPool_4: s3_bucket_invalid_accessKey_1:error]: params: {'operation': 'HEAD', 'bucket': 'netapp-backup-58383437-7329-11ec-972f-d039ea3a4ed6', 'serverHostname': '<host_name>', 'accessKey': '<access_key>'}