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Network latency exceeded threshold limit error with no performance or network issues

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Category:
snapmirror
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dp
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Applies to

  • ONTAP 9.12.1
  • ONTAP 9.11.1
  • SnapMirror Synchronous
  • SnapMirror Business Continuity

Issue

  • EMS log reports this error daily
    • Mon Aug 28 08:49:24 -0500 [Node_Name: repl_Handle_sync_resl: callhome.syncsm.exception:debug]: Call home for SNAPMIRROR SYNCHRONOUS EXCEPTION: Network Latency exceeded threshold limit.
  • No Lag can be seen in snapmirror synchronous replication.
  • Packet traces and Performance archives are collected, and network latency is below the threshold of 10ms.

 

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