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Does the Technical Support Center handle SnapMirror related health checks

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ontap-9
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dp
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Applies to

  • ONTAP 9
  • SnapMirror
  • Health Checks

Answer

  • The NetApp Technical Support Center does not perform health checks related to SnapMirror, or other Data Protection technologies
  • Please consult with your account team and/or SAM if a health check is required

Additional Information

  • Examples of a health check
    • "Please review my environment to determine there are no issues with the SnapMirror configuration(s)."
    • "Please review my SnapMirror configuration(s) to confirm we are maximizing our network."
  • NetApp Active IQ and Active IQ Unified Manager can provide proactive risk information, storage configuration best practices, and storage performance monitoring.
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