Commvault Intellisnap backups started failing post ontap upgrade to 9.14.1P9
Applies to
- Ontap 9.14.1
- Commvault Intellisnap
- AIQUM 9.13P1
Issue
Backups failing on Commvault with below error:
Error Code: [32:392]
Description: Failed to prepare snapshot. : [Failed to determine volume and path info. Error[0xEDDD0001:{CvNetAppArrayOps::determineVolumeAndPath(365)/Int.1.0x1-Error:Unable to list rules for export:[/Vol1] on file server:[svm1]. Error[0xEDDD0000:{ManageONTAPREST::getVolumeList(1826)/Int.0.0x0-Failed to get the volumes for SVM[svm1] Vol[] JunctionPath[/Vol1] Style[]. ErrorCode[0], ErrorMessage[]}]}]]
