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EMS reports splog.sp.not.accessible due to number of network LIFs in a large cluster

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aff-series
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hw
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Applies to

  • ONTAP
  • AFF A900, AFF A800, AFF A700, AFF A320, AFF A300, AFF A220, AFF A200, AFF A150, AFF C190
  • FAS9500, FAS9000, FAS8200, FAS2750, FAS2720, FAS2650, FAS2720

Issue

  • EMS reports splog.sp.not.accessible

2/1/2023 13:58:38   node1        ERROR         splog.sp.not.accessible: The SP on the remote node (node2) is not accessible because of The Service Processor on node "node2" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again..

  • The following error message is displayed for the system node power show command:

Error: The Service Processor on node "node2" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner
       node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.

  • Telnet timeout occurs:

[root@xxxx~]# telnet xx.xx.xxx.xxx:50000
Trying xx.xx.xxx.xxx...
telnet connect to address xx.xx.xxx.xxx: Connection timed out

  • The SP or BMC can be accessed normally

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