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SVM-scoped NDMP backup by Arcserve fails if one node's FC path gets blocked

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ndmp
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dp
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Applies to

  • ONTAP 9
  • Network Data Management Protocol (NDMP)
  • Data Management Application (DMA)/ Backup Applications

Issue

  • SVM-scoped NDMP backup by Arcserve fails if one node's FC path gets blocked.

NOTE: The 2 nodes HA pair has a multipath to backup server; that is, each node has one FC path to backup server which is supposed to provide redundancy and protect backup issues from single path failure.

  • activity_log.txt of Arcserve indicates the backup job request fails to be sent out.
  • backup log under \mroot\etc\log indicates node never received any requests from DMA.

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