Skip to main content
NetApp Knowledge Base

SMTape is failing with error volume does not exist

Views:
161
Visibility:
Public
Votes:
0
Category:
ndmp
Specialty:
DP
Last Updated:

Applies to

  • SMTape
  • NDMP
  • Backup Application

Issue

  • The volume exists in the filer and is listed in the NDMP session but SMTape is failing with the error:
smtape backup job failed due to: Transfer failed (Volume does not exist.)
 
  • Backup.log:
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Start (baseline backup of Backup Set ID b35ae95b-ef38-4fa0-b32c-cc6593c640fa)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Params (originator=NDMP:001785 mode=dw-data tape=NDMP_REMOTE all_snapshots tape_seeding inline 3-way, TCP recv buffer size = 33580, TCP send buffer size = 33580 delete_snapshot)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-NDMP-ENV (FILESYSTEM=/SVM1/vol1 BASE_DATE=-1 SMTAPE_DELETE_SNAPSHOT=Y)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Volume-Info (Volume style=flex type=RW blocktype=64bit compression=off dedupe=on clone=no)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Info (Creating snapshot snapshot_for_smtape.b35ae95b-ef38-4fa0-b32c-cc6593c640fa.0 as backup snapshot)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-IMG-Hdr-Start (chunk_num=0 blks_written=0)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-IMG-Hdr-End (chunk_num=1 blks_written=3)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Xfer-Start (chunk_num=1 blks_written=3 transfer_id=9273f775-2fcc-47a4-a6c2-f473136f1be8)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-TRSE-State-Machine-Enter
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Xfer-Fail-Info (status=6 failure_message=5898501 failure_message_detail=0)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Xfer-Fail-Info (status=6 failure_message=5898501 failure_message_detail=0)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-TRSE-State-Machine-Exit (exit_status=8212)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Xfer-Conclude (chunk_num=1 blks_written=3)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Tape-Stats (wait_time=0s wait_count=0 total_count=0 avail_count=0/0/0/0)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Abort (transfer failed (Volume does not exist.) 38:1457)
6000004 Wed Jan 5 14:00:26 CET /SVM1/vol1 BKP-Info (job abort at 0:2748)

 

 

  • NDMP.log:

[ 1785]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_LOG_MESSAGE
[ 1785]  DEBUG:      sess_handle 0x400000000 seq 7 (0x7)
[ 1785]  DEBUG:      log_type 2 (LOG_TYPE ERROR)
[ 1785]  DEBUG:      msg (smtape backup job <xxxxxxx> failed due to: Transfer failed (Volume does not exist.).\n) 
[ 1785]  DEBUG: S>BKUP (ndmp_server) BR2NDMPD_LOG_MESSAGE
[ 1785]  DEBUG: COMMON_State::posts_log_message called
[ 1785]  DEBUG: DMA<<S V4 sequence=18 (0x12)
[ 1785]  DEBUG:      Time_stamp=0x61d5966a (Jan  5 14:00:26 2022)
[ 1785]  DEBUG:      message type=0 (NDMP4_MESSAGE_REQUEST)
[ 1785]  DEBUG:      message_code=0x603 (NDMP4_LOG_MESSAGE)
[ 1785]  DEBUG:      reply_sequence=0 (0x0)
[ 1785]  DEBUG:      error_code=0 (NDMP4_NO_ERR)
[ 1785]  DEBUG:      log_type=2 (NDMP4_LOG_ERROR)
[ 1785]  DEBUG:      message_id=7 (0x7)
[ 1785]  DEBUG:      entry='smtape backup job <xxxxxxx> failed due to: Transfer failed (Volume does not exist.).\n' 
[ 1785]  DEBUG: Time_Out::Timer 0x808b34d80 1641387926.177783 vs 1641387626.443503 (next 0x0)
[ 1785]  DEBUG: Time_Out::next timeout 1641387926.177783
[ 1785]  DEBUG: MGMT_RPC::raw_rpc_input mgmt_rpc = 0x8088351c0, buf_stream = 0x80882de00

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.