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NDMP Backups Failing on a Mixed-Version Cluster During ONTAP Upgrade

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ndmp
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Applies to

  • ONTAP 9
  • NDMP
  • ONTAP upgrade
  • Automatic Non-Disruptive Upgrade (ANDU)

Issue

  • NDMP backups are failing during an ONTAP upgrade when some nodes are running ONTAP 9.X, while others are still on ONTAP 9.Y.
  • The NDMP logs indicate the following errors:
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  DEBUG: DMA<<S V4 sequence=15 (0xf)
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  DEBUG:      Time_stamp=0x684e45b4 (Jun 15 06:01:56 2025)
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  DEBUG:      message type=1 (NDMP4_MESSAGE_REPLY)
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  DEBUG:      message_code=0x401 (NDMP4_DATA_START_BACKUP)
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  DEBUG:      reply_sequence=13 (0xd)
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  DEBUG:      error_code=0 (NDMP4_NO_ERR)
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  ERROR: Automated ANDU upgrade is in progress
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]  ERROR: DATA: Operation terminated: backup start request failure (1) on error: NDMPD does not support operation (for /SVM1/vol1/)
Sun Jun 15 2025 06:01:56 +02:00 [kern_ndmpd:info:7422] [12345]   INFO: DATA: received STOP command

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