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ZAPI response returns failure with "Length Required" or "General Error"

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP
  • ONCOMMAND INSIGHT

Issue

When OnCommand Insight attempts to collect performance statistics via ZAPI from ONTAP, the following error is seen;
 
2022-10-24 17:40:29,623 ERROR [DSM-pool-3-thread-30570/RTX_NETAPP_cDOT_NRTX0002 [storageperformance]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (DataSourceErrorException.java:187) - RTX_NETAPP_cDOT_NRTX0002 [Error retrieving data] - Length Required ([Device name perf-object-get-instances volume]: [Device name https://30.151.238.135:443]: Length Required)
 
- In addition, the following errors can be seen in the apache_error.log
 
[Tue Nov 15 06:10:48.378008 2022 +0000] [proxy_http:error] [pid 37147:tid 34379718656] [client 30.58.163.225:62799] AH01114: HTTP: failed to make connection to backend: 169.254.18.131
[Tue Nov 15 06:11:20.264711 2022 +0000] [proxy:error] [pid 37147:tid 34379693056] (70007)The timeout specified has expired: AH00957: HTTP: attempt to connect to 169.254.61.210:936 (169.254.61.210) failed
[Tue Nov 15 06:11:20.264742 2022 +0000] [proxy:error] [pid 37147:tid 34379693056] AH00959: ap_proxy_connect_backend disabling worker for (169.254.61.210) for 300s

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