Skip to main content
NetApp Knowledge Base

Cloud Tier not available after StorageGRID certificate expired in ONTAP

  1. Last updated
  2. Save as PDF
Views:
903
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • FabricPool
  • ONTAP
  • StorageGRID

Issue

  1. The object-store becomes unavailable after StorageGRID certificate expired in ONTAP
  2. Enabling the certificate validation is failing with error:
Cannot verify availability of the object store from node NodeAa. Reason: Cannot verify the certificate given by the object store server.
It is possible that the certificate has not been installed on the cluster.
Use the 'security certificate install -type server-ca' command to install it..
 
EMS.log:
[NodeAa: ktlsd: ktls.failed:notice]: "The TLS connections have failed several times with remote host '10.3.3.123' in IPspace '1234', for which the latest reason given is: OpenSSL: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed."
[nodeAa: OscHighPriThreadPool: object.store.unavailable:EMERGENCY]: Unable to connect to the object store "<Fabric Pool>" from node <node ID>. Reason: Connection unavailable.
 
SKtrace.log:
2021-08-19T16:09:07Z 12420711494086901 [12:0] OSC_ERR: logFailedCmd:356 HEAD Cmd ID:128 failed with OSC error: -336134278
2021-08-19T16:09:07Z 12420711494089813 [12:0] OSC_ERR: logFailedCmd:367 Stats of HEAD Cmd ID:128, wait 125483us, start-send 126651us, 1stbyte 0us, 1st-lastbyte 0us
2021-08-19T16:09:08Z 12420713417698175 [4:0] OSC_ERR: logFailedCmd:351 PUT Cmd ID:128 name:config_test_b01af070-8ea1-11e8-9eb6-529269fb1459 failed with OSC error: -336134278
2021-08-19T16:09:08Z 12420713417701232 [4:0] OSC_ERR: logFailedCmd:367 Stats of PUT Cmd ID:128, wait 127049us, start-send 127167us, 1stbyte 0us, 1st-lastbyte 0us
2021-08-19T16:09:09Z 12420715329109906 [15:0] OSC_ERR: logFailedCmd:351 PUT Cmd ID:128 name:config_test_b01af070-8ea1-11e8-9eb6-529269fb1459 failed with OSC error: -336134278
2021-08-19T16:09:09Z 12420715329112830 [15:0] OSC_ERR: logFailedCmd:367 Stats of PUT Cmd ID:128, wait 124031us, start-send 124137us, 1stbyte 0us, 1st-lastbyte 0us
2021-08-19T16:09:10Z 12420717245482467 [13:0] OSC_ERR: logFailedCmd:351 PUT Cmd ID:128 name:config_test_b01af070-8ea1-11e8-9eb6-529269fb1459 failed with OSC error: -336134278
2021-08-19T16:09:10Z 12420717245485368 [13:0] OSC_ERR: logFailedCmd:367 Stats of PUT Cmd ID:128, wait 123929us, start-send 124031us, 1stbyte 0us, 1st-lastbyte 0us
2021-08-19T16:09:12Z 12420719162024136 [13:0] OSC_ERR: logFailedCmd:351 PUT Cmd ID:128 name:config_test_b01af070-8ea1-11e8-9eb6-529269fb1459 failed with OSC error: -336134278
2021-08-19T16:09:12Z 12420719162027261 [13:0] OSC_ERR: logFailedCmd:367 Stats of PUT Cmd ID:128, wait 123943us, start-send 124047us, 1stbyte 0us, 1st-lastbyte 0us

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.