Skip to main content
NetApp Knowledge Base

The Onboard Key Manager operation fails after node's Motherboard or bootdevice replacement

Views:
158
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

Issue

The Onboard Key Manager operation fails after node's Motherboard or bootdevice replacement:

  cluster1::> security key-manager key show

Node: node03
Key Store: onboard
Used By
--------
NSE-AK
    Key ID: 000000000000000002000000000001008450244552xxxxxxxxxxxxxxxxxx0000000000000000
NSE-AK
    Key ID: 00000000000000000200000000000100e8609d2801xxxxxxxxxxxxxxxxxx0000000000000000
VEK
    Key ID: 00000000000000000200000000000500ef174daafxxxxxxxxxxxxxxxxxx80000000000000000
SVM-KEK
    Key ID: 00000000000000000200000000000a00943519801xxxxxxxxxxxxxxxxxxx0000000000000000

Node: node04
Key Store: onboard
Used By
--------
NSE-AK
    Key ID: 00000000000000000200000000000100845024ssssxxxxxxxxxxxxxxxxxx0000000000000000

Node: node04
Key Store: onboard
Used By
--------
NSE-AK
    Key ID: 00000000000000000200000000000100e8609d280xxxxxxxxxxxxxxxxxxd0000000000000000
SVM-KEK
    Key ID: 00000000000000000200000000000a00943519801sxxxxxxxxxxxxxxxxxx0000000000000000
7 entries were displayed.

Error: One or more nodes have the Onboard Key Manager keys that need to be
       restored. Run the "security key-manager onboard sync" command to restore
       the onboard key hierarchy on those nodes.

::> security key-manager onboard show-backup

Error: show failed: The Onboard Key Manager backup operation failed with error:
       Unknown. Possible reasons for failure include a missing or corrupted
       backup configuration. Use the "security key-manager onboard sync"
       command to synchronize the onboard key hierarchy and then retry the
       backup command. If the problem persists, contact technical support.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.